How to Handle a Crisis Call (1 CEU)
Description:Time is critical when dealing with a caller in crisis. This CE course, presented by Patricia Dixon, LMSW, will explain the techniques to use with callers who are in a crisis. Participants will also identify how to refer and link callers to ongoing support in the community.
Learning Objectives
- Identify when a caller is in a crisis
- Explain the techniques to use with callers who are in a crisis
- Discuss the risk assessment skills for telephone support
- Explain how to provide immediate emotional support and non-judgmental listening
- Explain how to refer and link callers to ongoing support in the community
Please use your computer, (not a phone), to pay, and avoid using internet explorer.
The course is open to all licensed social work practitioners.
Pending a passing test score and payment in full, a CEU certificate will be e-mailed to you within 7 to 10 business days.
Description:Time is critical when dealing with a caller in crisis. This CE course, presented by Patricia Dixon, LMSW, will explain the techniques to use with callers who are in a crisis. Participants will also identify how to refer and link callers to ongoing support in the community.
Learning Objectives
- Identify when a caller is in a crisis
- Explain the techniques to use with callers who are in a crisis
- Discuss the risk assessment skills for telephone support
- Explain how to provide immediate emotional support and non-judgmental listening
- Explain how to refer and link callers to ongoing support in the community
Please use your computer, (not a phone), to pay, and avoid using internet explorer.
The course is open to all licensed social work practitioners.
Pending a passing test score and payment in full, a CEU certificate will be e-mailed to you within 7 to 10 business days.